Ace the CompTIA ITF+ 2026 – Unleash Your Inner Tech Wiz!

A disaster recovery exercise is a process of testing a company's ability to recover from a potential disaster or disruption in a timely and effective manner. In this situation, the company's priority should be to recover customer data before operational data, as it is crucial for maintaining business operations and customer satisfaction.

Option A, "Replication," refers to the process of creating and maintaining duplicate copies of data and systems. Although it may be a part of a disaster recovery plan, it is not the main focus of this exercise.

Option B, "Redundancy," is a general term for having multiple backups or alternatives in place, which can be helpful in disaster recovery. However, it does not specifically address the issue of prioritizing data recovery.

Option C, "Virtualization," is the process of creating virtual versions of hardware, operating systems, storage devices, and other computer systems. While it may play a role in disaster recovery, it does not address the specific concern of recovering customer data before operational data.

Therefore, option D, "Prioritization," is the correct answer, as it directly relates to the company's goal of recovering customer data as a top priority in the disaster recovery exercise.